International transfers
Some of our processors (for example Cloudflare, Google and, depending on region, our database and email providers) may process personal data outside the UK and European Economic Area. Where they do, we rely on an adequacy decision or on the UK International Data Transfer Agreement, or EU Standard Contractual Clauses with the UK Addendum, together with appropriate technical safeguards, so your data receives an equivalent level of protection.
Privacy policy
Last updated: .
Who we are
PeptideClear is operated by Best Business Loans Ltd, a UK company registered in England and Wales (company number 16833937), Cust Hall, Toppesfield, Halstead, Essex, CO9 4EB. We are the data controller for personal data submitted to peptideclear.co.uk.
What data we collect
- · If you fill in a form on the site, we collect the fields you submit (name, email, postcode, message).
- · If you click through to a clinic or pharmacy partner, basic referral attribution may be passed to that partner so they can credit the introduction. No medical detail is passed.
- · Standard server logs (IP, user agent, page accessed) for security and analytics.
- · Privacy-respecting analytics (no cookies, no cross-site tracking).
Counting visits
We count visits with our own counter, so we know how many people use the site and which pages help. It does not use cookies. It does not record your IP address or which browser you use. Your browser keeps a random code for the day, so a second visit that day is not counted twice. The code is replaced the next day and is never linked to anything you send us. For each page we note the page, the page you came from on this site, how long it was on screen, how far down you scrolled, and whether you are on a phone, tablet or computer. On the first page of a visit we also note the website that sent you (for example a search engine) and any campaign name in the link; if you came from an advert we note only that it was an advert, not the advert's tracking code. We also note which of our buttons were shown and clicked, clicks on links to other websites (which website only), which of our links or buttons you clicked to move to another page (the link's text and where it goes, never anything you type), and how far people get through our forms and which question needed correcting (never what you type). We also note when a file is downloaded (the file's name and type, for example a PDF or Word file) and when a copy or print button is used, never what is copied and never anything you type. In our tools, calculators and site search we also note what you type or choose and what the tool showed you, so we can see what people look for and whether the tool helped. We never note this in our enquiry forms, or in name, email, phone, address or card boxes, and anything that looks like an email address, phone number or postcode is removed before it leaves your browser. We keep these as daily counts of each entry. If you come back on a later day without following a link, your browser remembers which website first sent you (just that website's name and the date, no code), so we can see where returning visitors first found us; "Don't count me" deletes it. We do not put together the pages one person visits. We keep each day's records for up to 7 days, then keep only the daily totals. We use the counts only to improve this site and do not share them, apart from Cloudflare and Supabase, who host the data for us. The law allows this kind of counting without asking first (Privacy and Electronic Communications Regulations, Schedule A1, paragraph 5). To stop being counted on this site, use the "Don't count me" link at the bottom of any page. If your browser sends Global Privacy Control, we don't count you at all.
What we do not do
- · We do not sell your data.
- · We do not run third-party advertising on the site.
- · We do not pass your data to anyone other than the partner you have chosen to contact via a form or click-through.
- · We do not request medical detail you would not be comfortable sharing publicly.
Your rights
Under UK GDPR you have the right to access, correct, delete, or restrict processing of your personal data. Email hello@peptideclear.co.uk. We respond within 30 days. You can also complain to the Information Commissioner's Office (ICO) at ico.org.uk.